Refund Policy

RETURNS

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We have a 30 day refund policy. If it has been more than 30 days since your purchase, unfortunately we can’t offer you a refund or exchange.

In some cases we will be may be able to give you store credit if you are past your 30 days.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.



Refunds
If you are requesting an exchange - once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@imfromcolorado.com and send your item to the address below.



Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a discount code will be emailed to you..


Shipping:
To return your product, you should mail your product to:

3025 S Parker Rd Suite 810, Aurora, CO, 80014, United States.

We pay to ship your items to you, but in the case of returns you will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service so both parties can verify receipt.